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Website Factory
Structured brief · connected delivery
Beaphoenix WebDesign
SUPPORT & PROJECT HELP

Tell us what you need. We will route it properly.

For an existing website, My Websites is the best place for project-specific actions. Use this page for general enquiries and support.

FAST ROUTING

The right place for the right action.

01

Project changes

Use My Websites when the message belongs to a specific ordered website.

02

General questions

Use Contact for broader questions, partnership enquiries or pre-order clarification.

03

Sensitive data

Never send passwords, API keys or private pairing codes through a public support form.

Send a message

Give us enough context to help on the first reply. Never send passwords, API keys or pairing codes.

SUPPORT & PROJECT HELP

Tell us what you need.
We will route it properly.

For an existing website, use My Websites whenever possible so the request stays connected to the correct project. For general questions, send us a message here.

EMAILadmin@beaphoenix.eu

General enquiries and account support.

PHONEAdd a support phone in Design Studio

Monday–Friday, 09:00–17:00

PROJECT SUPPORTUse My Websites

Keeps approvals, revisions and launch actions attached to the exact project.

SEND A MESSAGE

Give us enough context to help on the first reply.

Do not send passwords, API keys, payment card data or WhatsApp pairing codes. Secure credentials belong only in their dedicated Gaotus settings.

  • Website/project name if relevant
  • What you were trying to do
  • What happened instead
  • Safe screenshot link if useful
SUPPORT QUESTIONS

Before you send the message.

Using the correct support route makes replies faster and keeps project context safer.

Does Gaotus build from a blank page?

No. Factory starts from the strongest compatible mature Golden Template and personalises the approved client data, language and branding.

Can I request changes before launch?

Yes. Review, revision requests and final approval remain attached to the same My Websites project.

Can I edit pages with Elementor?

Yes. Managed pages can be converted to signed Premium Elementor layouts. Custom and Protected pages are skipped by bulk rebuilds.

Where do I manage billing and AI?

Billing lives in the Gaotus client account. Website progress, WordPress access and AI Receptionist handoff remain connected to My Websites.